feat: enhance plugin management

- Add command support for plugin management
- Optimize plugin management page layout
- Add email copy functionality for users
- Convert payment methods and Telegram Bot to plugin system

app/Services/TicketService.php

@@ -11,10 +11,11 @@ use Illuminate\Support\Facades\Cache;
 use Illuminate\Support\Facades\DB;
 use App\Services\Plugin\HookManager;
 
-class TicketService {
+class TicketService
+{
     public function reply($ticket, $message, $userId)
     {
-        try{
+        try {
             DB::beginTransaction();
             $ticketMessage = TicketMessage::create([
                 'user_id' => $userId,
@@ -31,13 +32,13 @@ class TicketService {
             }
             DB::commit();
             return $ticketMessage;
-        }catch(\Exception $e){
+        } catch (\Exception $e) {
             DB::rollback();
             return false;
         }
     }
 
-    public function replyByAdmin($ticketId, $message, $userId):void
+    public function replyByAdmin($ticketId, $message, $userId): void
     {
         $ticket = Ticket::where('id', $ticketId)
             ->first();
@@ -45,7 +46,7 @@ class TicketService {
             throw new ApiException('工单不存在');
         }
         $ticket->status = Ticket::STATUS_OPENING;
-        try{
+        try {
             DB::beginTransaction();
             $ticketMessage = TicketMessage::create([
                 'user_id' => $userId,
@@ -62,13 +63,46 @@ class TicketService {
             }
             DB::commit();
             HookManager::call('ticket.reply.admin.after', [$ticket, $ticketMessage]);
-        }catch(\Exception $e){
+        } catch (\Exception $e) {
             DB::rollBack();
             throw $e;
         }
         $this->sendEmailNotify($ticket, $ticketMessage);
     }
 
+    public function createTicket($userId, $subject, $level, $message)
+    {
+        try {
+            DB::beginTransaction();
+            if (Ticket::where('status', 0)->where('user_id', $userId)->lockForUpdate()->first()) {
+                DB::rollBack();
+                throw new ApiException('存在未关闭的工单');
+            }
+            $ticket = Ticket::create([
+                'user_id' => $userId,
+                'subject' => $subject,
+                'level' => $level
+            ]);
+            if (!$ticket) {
+                throw new ApiException('工单创建失败');
+            }
+            $ticketMessage = TicketMessage::create([
+                'user_id' => $userId,
+                'ticket_id' => $ticket->id,
+                'message' => $message
+            ]);
+            if (!$ticketMessage) {
+                DB::rollBack();
+                throw new ApiException('工单消息创建失败');
+            }
+            DB::commit();
+            return $ticket;
+        } catch (\Exception $e) {
+            DB::rollBack();
+            throw $e;
+        }
+    }
+
     // 半小时内不再重复通知
     private function sendEmailNotify(Ticket $ticket, TicketMessage $ticketMessage)
     {