113 lines
3.7 KiB
PHP
113 lines
3.7 KiB
PHP
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<?php
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/**
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* 文件功能：后台用户反馈管理控制器（仅 id=1 超级管理员可访问）
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* 提供反馈列表查看、处理状态修改、官方回复功能
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* 侧边栏显示待处理数量徽标
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*
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* @author ChatRoom Laravel
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*
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* @version 1.0.0
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*/
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namespace App\Http\Controllers\Admin;
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use App\Http\Controllers\Controller;
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use App\Models\FeedbackItem;
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use App\Models\FeedbackReply;
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use Illuminate\Http\JsonResponse;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\DB;
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use Illuminate\View\View;
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class FeedbackManagerController extends Controller
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{
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/**
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* 后台反馈列表页（支持类型+状态筛选）
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*
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* @param Request $request 含 type/status 筛选参数
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*/
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public function index(Request $request): View
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{
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$type = $request->input('type');
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$status = $request->input('status');
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$query = FeedbackItem::with(['replies'])
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->orderByDesc('created_at');
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// 按类型筛选
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if ($type && in_array($type, ['bug', 'suggestion'])) {
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$query->ofType($type);
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}
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// 按状态筛选
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if ($status && array_key_exists($status, FeedbackItem::STATUS_CONFIG)) {
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$query->ofStatus($status);
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}
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$feedbacks = $query->paginate(20)->withQueryString();
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// 待处理数量（用于侧边栏徽标）
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$pendingCount = FeedbackItem::pending()->count();
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return view('admin.feedback.index', [
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'feedbacks' => $feedbacks,
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'pendingCount' => $pendingCount,
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'statusConfig' => FeedbackItem::STATUS_CONFIG,
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'typeConfig' => FeedbackItem::TYPE_CONFIG,
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'currentType' => $type,
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'currentStatus' => $status,
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]);
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}
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/**
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* 更新反馈处理状态和官方回复（Ajax + 表单双模式）
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* Ajax 返回 JSON，普通表单提交返回重定向
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*
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* @param Request $request 含 status/admin_remark 字段
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* @param int $id 反馈 ID
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*/
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public function update(Request $request, int $id): JsonResponse|RedirectResponse
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{
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$feedback = FeedbackItem::findOrFail($id);
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$data = $request->validate([
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'status' => 'required|in:'.implode(',', array_keys(FeedbackItem::STATUS_CONFIG)),
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'admin_remark' => 'nullable|string|max:2000',
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]);
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$feedback->update([
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'status' => $data['status'],
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'admin_remark' => $data['admin_remark'] ?? $feedback->admin_remark,
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]);
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// 如果有新的官方回复内容，同时写入 feedback_replies（带 is_admin 标记）
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if (! empty($data['admin_remark']) && $data['admin_remark'] !== $feedback->getOriginal('admin_remark')) {
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DB::transaction(function () use ($feedback, $data): void {
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FeedbackReply::create([
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'feedback_id' => $feedback->id,
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'user_id' => 1,
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'username' => '🛡️ 开发者',
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'content' => $data['admin_remark'],
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'is_admin' => true,
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]);
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$feedback->increment('replies_count');
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});
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}
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// Ajax 请求返回 JSON
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if ($request->expectsJson()) {
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return response()->json([
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'status' => 'success',
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'new_status' => $data['status'],
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'status_label' => FeedbackItem::STATUS_CONFIG[$data['status']]['icon'].' '.FeedbackItem::STATUS_CONFIG[$data['status']]['label'],
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'status_color' => FeedbackItem::STATUS_CONFIG[$data['status']]['color'],
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]);
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}
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return redirect()->route('admin.feedback.index')
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->with('success', '反馈状态已更新！');
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}
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}
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